Effective Date: 20 May 2026
Last Updated: 20 May 2026
Privacy Policy
Welcome to iX Gewand. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Verify transactions
- Respond to customer inquiries
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Personalize product recommendations
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional communications where you have provided consent
3. Payment Information
We do not store your debit or credit card information on our servers.
Payments are securely processed by trusted third-party payment gateways such as:
- Flutterwave
- Other approved payment providers
Your payment information is encrypted and handled in accordance with the security standards of the payment processor.
4. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Keep products in your shopping cart
- Analyze website traffic
- Improve website performance
- Personalize content
- Deliver relevant advertisements
You may disable cookies through your browser settings; however, doing so may affect certain website features.
5. Marketing Communications
If you subscribe to our mailing list, we may send you:
- New product releases
- Limited edition collections
- Promotional offers
- Style inspiration
- Company updates
You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers where necessary to operate our business, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Email marketing platforms
- Customer support services
- Analytics providers
These partners are required to protect your information and use it only for the services they provide.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- SSL encryption
- Secure payment processing
- Password-protected customer accounts
- Firewall protection
- Regular website maintenance and security monitoring
While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Maintain customer records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing activities
- Object to marketing communications
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information provided below.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our products and services are intended for individuals aged 18 years and above or those using the website under the supervision of a parent or guardian.
We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without appropriate consent, we will promptly delete such information.
12. International Visitors
If you access our website from outside Nigeria, please note that your information may be transferred to and processed in Nigeria or other countries where our service providers operate.
By using our website, you consent to such transfers in accordance with applicable laws.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page together with the updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
iX Gewand
Email: ixgewand@gmail.com
Phone: +234 902-222-0226
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (WAT)
Your Trust Matters
At iX Gewand, protecting your privacy is as important as delivering premium fashion. We are committed to maintaining transparency, safeguarding your personal information, and providing a secure shopping experience every time you visit our website.